Ciudalia
Technical Support

Technical assistance on demand
for your business

Hire specific hours of programming, design, or systems configuration. No fixed monthly fees.

Fastresponse time
Expertmultidisciplinary team
Flexibleby the hour

Simple andtransparent

Get the technical help you need, when you need it.

1. Request

Tell us what you need or the issue you are facing.

2. Estimate

We provide a time estimate for the task.

3. Execution

Our team completes the work and logs the time used.

Hourly packsand rates

Calculate the price according to the type of profile and the time required.

Specialty
Time / Packs
Urgency Level

Estimated Total

65

Cost Breakdown

Web Programming (1 Hour a 65€/h)65 €

Prices do not include VAT. Bonus hours are valid for 1 year.

Book Service

This is a reference estimate. Actual technical tasks may require prior evaluation.

Why chooseour support

We are your external IT department.

Specialized Profiles

Access to developers, system admins, and designers.

No Commitments

Pay only for the exact hours consumed.

Fast Resolution

Priority channels for critical and urgent tasks.

Transparent Logging

Detailed report of tasks performed and time spent.

Commonquestions

Answers about our technical assistance bonuses.

Contact Support
Do the hourly packs expire?

Packs are valid for 12 months from the date of purchase.

Can I use hours across different specialties?

No, right now the packs are associated with specific hourly rates per specialty.

How is the time accounted for?

Time is tracked in 15-minute increments. We provide a full report upon request.

What happens if a task takes less time than the minimum pack?

You can purchase single hours instead of packs if you have very small requirements.

Do you have a technical issue?

Let our experts solve it. Contact us today.